FAQ


Q: How long have you been doing this.

A: We have been serving customers for over 10 years now.

Q: Do you hand level the accounts?

A: Yes all PSO2 Accounts are hand-leveled.

Q: How long does it take to get my account powerleveled?

A: It can vary from 1 day to 2 weeks depending on what package you get. The hero package usually takes around 2 weeks to complete, sometimes just a few days its just luck.

Q: Where do I put my account information for you to login to my account, how do you expect to level/boost me?

A: If you want us to play on your account for you, you must enter the correct information when purchasing. If you are wanting us to boost you while you play, please leave a skype or discord to contact you. We will message you from email if we are unable to contact you via skype, discord, or live chat.

Q: How do I contact you guys?

A: You can use our live chat feature or contact us on discord or skype

Skype: tehrooness

Discord: RoO#2807

Q: Do you have an open to close time?

A: Currently we operate from around 7AM EST to 11PM EASTERN US

Q: Do you ever update your FAQ?

A: Yep, once we notice there’s more questions about one thing we are quick to update our FAQ!